Note: If a product has been used, we are unable to accept it for a standard return due to hygiene and safety regulations. However, depending on the condition of the item, we may offer a negotiated resale or store credit at a discounted price.

Please contact our support team to discuss options:

• Email us at: vapekardotcom@gmail.com.
• Phone: +923325844119

Overview

Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return:

• The product must be unused, unopened, and in the same condition as received.
• It must be in its original packaging.
• Returns of used vape products, e-liquids, or consumables will not be accepted due to hygiene and safety reasons.

Non-Returnable Items

Due to safety and hygiene regulations, the following vape products cannot be returned:

• Opened or used e-liquids, vape pods, or cartridges
• Atomizers, coils, or other consumables that have been used
• Any product that is tampered with or damaged by the customer

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original payment method within a few business days.

Late or missing refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company—processing may take time.
• Contact your bank, as refunds can take a few business days to post.

If the refund is still not received, contact us:
Email: vapekardotcom@gmail.com
Phone: +923325844119

Exchanges

We only replace items if they are defective or damaged.
To request an exchange:

• Email us at: vapekardotcom@gmail.com.
• Send the item to: Karimpura, Lalamusa, Gujrat

Shipping returns

To return a product, mail it to: Karimpura, Lalamusa, Gujrat

• Customers are responsible for return shipping costs; shipping fees are non-refundable.
• For valuable items, consider trackable shipping or insurance, as we cannot guarantee receipt of returned items.

Age and Safety Notice

By purchasing from our store, you confirm that you are at least 18 years old to buy vape products.

Due to health and safety regulations:

• Used consumables (pods, e-liquids, coils) cannot be returned.
• Only defective or damaged products are eligible for replacement or refund.

Need help?

For any questions about refunds or returns, contact us at:

Email: vapekardotcom@gmail.com
Phone: +923325844119